Help

On this page you will find answers to frequently asked questions (FAQ), to assist you with using Microsoft Dynamics NAV/BC and Exsion Reporting.

FAQ Microsoft Dynamics NAV/BC
FAQ Exsion Reporting

FAQ NAV/BC | Frequently Asked Question

Do you have a support portal?

Yes. You can submit your questions 24/7 to our portal, by sending an e-mail to navsupport@hbsoftware.nl. We will answer during office hours, during which you can also reach us by phone at + 31 182 580 411 (select 2 in the phone menu).

Can I take out a support subscription?

Yes. You can take out a support contract (with a licence for three users). The support subscription fee must be paid in advance.

Can you login remotely or monitor my screen?

Yes. In all cases, our experts can provide assistance by logging in to your server or monitoring your screen in a TeamViewer session.

Download TeamViewer

Can I request a trial licence?

Yes. You can request a free 30-day trial licence for MS Business Central Standard by sending an e-mail to office@hbsoftware.nl, or request a free demo of our HB Real Estate 365 module.

Request a demo

Manuals

Installation manual

Exsion Reporting Dynamics 365 Business Central installation

Manuel

Exsion Reporting Dynamics 365 Business Central

Video

Training

It is also possible to follow an Exsion Reporting training.

More information

If you would like to ask a question, please send an e-mail.

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