Casestudy Weleda

Weleda's Benelux head office is located in Zoetermeer. There is a beautiful herb garden in front of the door. That is not marketing: Weleda produces on a large scale from Switzerland, Germany and France, and on a small scale from the herb garden at each location.

Serving completely different markets

The production and distribution of Weleda Benelux takes place at three levels: an international wholesaler, a webshop for private individuals and professionals and orders on prescription. This results in a warehouse with loose items and large pallets mixed together. A good balance between the quality of the production and smooth logistics makes the difference for Weleda.

Making logistics simple

When Weleda became a customer, it was running a standard Microsoft Dynamics package. However, what would help the pharmaceutical company was a good Warehouse Management System, linked to Dynamics NAV. And you can't achieve that with standard. Together with the end users at Weleda - in the office, in the quality department and in the warehouse - we were able to create a total solution with HB SmartTrade.

Never make mistakes again

Weleda currently works in two warehouses. Orders are received in Dynamics, after which a packing slip with routing is compiled for the order pickers. The new way of working ensures fewer obsolete products and a streamlined order process. In 2011, we were commissioned to prepare the HB SmartTrade that is now running at Weleda Benelux for other countries. This way, the way of working can also be adopted at other locations.

A warehouse where nothing gets wasted 

The Weleda warehouse has become a whole new world. But the world of Weleda is even bigger. Would you like to hear more about what HB SmartTrade has done for their quality control? Or how easily Weleda Benelux reports to the head office? We would be happy to tell you more about it!